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Frequently Asked Questions
If someone in your group scores a Birdie, Eagle, or Hole-in-One, your entire group will receive a 10%, 20%, or 50% discount, respectively.
Please note: To qualify for the discount, the score must be achieved without using a mulligan on that hole. Concede distance is set to default setting of 100 cm. Promotions cannot be stacked or combined – the highest discount will take priority. Limited time offer until May, 2026.
Leave a 5-star Google review to get 10% off (one-time per person).
Prefer Instagram? Tag us @okscreengolf.yvr in your post, story, or reel to get 5% off instead!
The best part? New tags qualify for the discount again, even if you’ve participated before! The discount applies to your entire group. Please show your screen to our staff during final payment to redeem. Promotions cannot be stacked or combined – the highest discount will take priority. Limited time offer until May, 2026.
Yes. As we have only three rooms, it’s always better to make an appointment.
Please use our automated online booking system when possible. Otherwise, email works 24/7. Phone call works at business hours.
The system may not work for you by unknown reasons. Or, if the system does not satisfy your needs, you can always contact us by email (24/7), or call at business hours. We will try to improve your experience.
Some customers do not receive our emails by unknown reasons. In that case, you need to contact us to let us know.
To resolve this delivery problem, we recommend you to add ‘info@okscreengolf.ca’ to your email address book.
No. The rate is per room, no matter how many players are in a room.
It will take about 1 hour per player to finish 18-holes course play. For example, three players will need about 3 hours.
Yes.
We accept bookings up to seven (7) days in advance.
Advanced booking for shorter sessions (1–1.5 hours) is limited.
Yes, as long as the total number of players is within the limit. But, if you need more time, it depends on the booking situation. Please ask us for availability.
It is a promotion for regular customers. It is like a pre-paid gift card. We offer it with a big discount and with some restrictions. Ask details on-site.
Yes, we sell one-hour pass as a gift certificate.
We only have one set of rental clubs for either hand. Please check availability with us.
No. You have to use the golf balls we provide.
No, we do not have liquor license. Outside alcohol is not allowed either.
We only have soft drinks and chips. But we don’t mind bringing your own outside food as long as you clean them.
It is from Korea. Very competitive industry there makes it high-tech, so very accurate.
Yes we sell golf simulator. The same kind of simulator as our store has.
Yes we do the installation as well as the maintenance.
Since August, 2013.